Our commitment to excellence goes beyond delivering best-in-class equipment and solutions tailored to your exact specifications. OTC DAIHEN’s service department also provides dedicated support to ensure your solutions continue to perform at peak, year after year.

We are proud of our reputation for quality and service, and customers can depend on our commitment to provide the highest degree of support possible:

  • 24-hour phone support:Technical responses from highly trained professionals any time, day or night. After hours emergency number is (866) 460-8566.
  • Trouble tickets: User-friendly system that enables service technicians to quickly identify issues and assist accordingly.
  • Long-term support: Support for current and previous generations of solutions–we stand by our products.


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